Privacy and Cookie Policies

Our Privacy Policy can be viewed or downloaded here

Direct Save Telecom Cookie Policy

What are cookies?

Our cookies don’t store your personal information, but provide us with anonymous information about your use of the website and help us recognise you so we can offer you services more relevant to you. For all of the features on our website to work properly, your computer, tablet or mobile needs to accept our cookies.

Cookies are automatically placed on your computer, tablet or mobile web browser when you visit a Direct Save Telecom website and your use of our website services signifies your consent to our cookie policy. We also work with select partners, such as our free Discount Membership Club, that provide content for our website who will have their own cookie policies. You can choose to manage or disable cookies anytime through your web browser settings, but if you do, some parts of the site may not work properly.

Types of cookies

Session Cookies

Sessions cookies are sometimes called “temporary cookies” and are only stored on your computer until you close your web browser. They help us to remember things you’ve selected on previous pages, such as an order journey, so you don’t have to re-enter information.

Persistent Cookies

These are stored on your browser for a fixed period (for example, 30 days), after which they are deleted. These cookies can help us remember preferences you may have made when returning to our website. This is particularly useful to us so that we can track how you originally visited our website, such as an advert we placed on a third party website.

Categories of cookie

The cookies on our website have different uses and can be categorised as; functional, essential or targeted.

Functional cookies

Functional cookies allow us to remember any preferences you've made and we use them to improve your online experience. For example, functional cookies will store your 'My Account' email address and username so you don't have to re-type them every time you visit the site.

Essential cookies

Essential cookies are sometimes called "strictly necessary" as without them we cannot provide many services that you need on our site. For example, essential cookies help keep you securely logged in between pages on the order journey or 'My Account' as you move around our website.

Targeted cookies

We do not have third party advertisers on our website. Targeted cookies are used by third party advertisers to track your web browser when you visit different websites to understand what you're interested in, and use this information to display more relevant adverts to you.

Manage Cookies

You can choose to manage or disable cookies anytime through your web browser settings.