Broadband Traffic Management

Please see an overview of the broadband traffic management policies that we use
with our broadband products in conjunction with our Broadband Network Suppliers.

Direct Save Telecom fully supports the Broadband Stakeholders Group (BSG) voluntary code of practice and,
although we are not a direct sponsor of BSG, our Broadband Network Suppliers are and they help us to deliver good quality
and affordable products together with clear and easy to understand explanations of traffic management.
For more information on the BSG voluntary code of practice see here

Key Facts Indicator (KFI)
The tables below give an overview of typical traffic management practices undertaken with our products,
it does not cover circumstances where exceptional external events impact on network congestion.
It also excludes any service, content, application or protocol that is blocked by UK law and child abuse images as informed by the
list provided by the Internet Watch Foundation.
If no entry is shown against a particular traffic type, no traffic management is typically applied to it.

Section One
Traffic Management in relationship
to your broadband product
(not including during busy times and
places to manage network congestion, see section 2)
Use and availability of services, content,
application and protocols on these products
  20GB
Products
UNLIMITED
Products
Are any services, content, applications or protocols always blocked on this product? No No
Are any services, content, applications or protocols always slowed down? No No
Are any services, content, applications or protocols always prioritised on this product? No No
Are any managed services delivered on this product? No No

 

Data Caps and Download Limits
 
  20GB
Products
UNLIMITED
Products
What are the download/upload limits or usage caps on this product? 20GB No
Is traffic management used to manage compliance with data caps and download limits? No No
Is traffic management used in relation to heavy users? No No

 

Section Two
Traffic Management
to optimise Network Utilisation
(what happens during busy times and places in addition to traffic management as described in section 1)
  20GB
Products
UNLIMITED
Products
Is traffic management used during peak hours? No No
Is traffic management used to manage congestion in particular locations? No No