Price Notifications

What are my rights if Direct Save Telecom increases prices
From time to time we may need to increase some of our prices. If we do, and those price increases are detrimental to you, then you are entitled to cancel and switch to another provider without incurring penalty / termination charges from us providing such cancellation is within 30 days of receiving notification of the price increase. Please be assured that should we need to increase prices we will remain cheaper than BT and the other main providers.

1st March 2018

The following price changes for our Fibre To The Home customers will be effective 1st March 2018

300Mb package will reduce to £57.95 per month

50Mb package will increase to £29.95

30Mb package will increase to £25.95

1st February 2018

The following price changes to our standard residential tariff will be effective 1st February 2018

Option 3 anytime call plan will cost £8.35 per month
(12% cheaper than BT™ £9.50)

Option 2 evening & weekend call plan will remain unchanged at £2.95 per month
(26% cheaper than BT™ £4.50)

UK Calls will cost 11 pence per minute
(15% cheaper than BT™ 13 pence per minute)

UK Mobile Calls will cost 16 pence per minute
(0% cheaper than BT™ 16 pence per minute)

Call Set Up Fee will cost 20 pence per call
(9% cheaper than BT™ 22 pence per call)

 

1st March 2017

The following price changes to our standard residential tariff will be effective 1st April 2017

Option 3 anytime call plan will cost £7.65 per month
(15% cheaper than BT™ £8.99)

Option 2 evening & weekend call plan will remain unchanged at £2.95 per month
(22% cheaper than BT™ £3.80)

UK Calls will cost 10.25 pence per minute
(15% cheaper than BT™ 12 pence per minute)

UK Mobile Calls will cost 15 pence per minute
(6% cheaper than BT™ 16 pence per minute)

Call Set Up Fee will cost 19 pence per call
(10% cheaper than BT™ 21 pence per call)

Savings against BT™ price increases effective April 2017

 

1st September 2016

Service Calls
Since 1 July 2015, the regulator Ofcom changed the way calls to numbers starting 08, 09 and 118 are charged. 080 calls remain free to call. These numbers are known as service numbers. The cost of calling any of these numbers (084, 087, 09 and 118) is now split into two parts:
The Access Charge: This is what we charge you, per minute, for connecting the call. This charge is 20 pence per minute. The Service Charge: This is the rest of the call charge. The organisation you are calling will tell you how much this is. Adding the above two charges will give you the exact cost of your call.

1st June 2016

The following price changes to our standard residential tariff will be effective 1st July 2016

Option 3 anytime call plan will cost £6.75 per month
(21% cheaper than BT™)

Option 2 evening & weekend call plan will cost £2.95 per month
(8% cheaper than BT™)

Standard pay monthly Line Rental will cost £16.95 per month
(11% cheaper than BT™)

Special pay monthly Line Rental will cost £15.95 per month
(16% cheaper than BT™)

Deal pay monthly Line Rental will cost £18.75 per month
(1.3% cheaper than BT™)

Option 1 call plan - £0.00 - will become a pay per call plan and will not include any free calls

Savings against BT™ price increases effective 1st July 2016

 

30th May 2016

The following price change to our standard business tariff will be effective 1st July 2016

Business premium line rental will be £14.95 per month plus VAT

 

16th October 2015

The following price change to our standard residential tariff will be effective 1st December 2015

0845 and 0870 calls are no longer included free of charge in Option 1, 2 & 3 calling plans

 

1st October 2015

The following price changes to our standard residential tariff will be effective 1st November 2015

Evening UK Call rate will increase to 7ppm
(still 32% cheaper than BT™)

Day UK Call rate will increase to 9.1ppm
(still 11% cheaper than BT™)

Option 3 anytime call plan will increase to £5.95 per month
(still 25% cheaper than BT™)

Option 2 evening & weekend call plan will stay at £1.90 per month
(now 40% cheaper than BT™)

Call Set Up Charge will increase to 15.1p
(still 12% cheaper than BT™)

UK Mobile Call (Option 3 call plan) rate will increase to 5.9ppm
(still 8% cheaper than BT™)

UK Mobile Call (Option 1 & 2 call plans) rate will increase to 12.35ppm
(still 10% cheaper than BT™)

Standard pay monthly Line Rental will increase to £16.25 per month
(still 10% cheaper than BT™)

Special pay monthly Line Rental will increase to £14.95 per month
(still 17% cheaper than BT™)

Deal pay monthly Line Rental will increase to £17.75 per month
(still 1.3% cheaper than BT™)

Savings against BT™ price increases effective 24th September 2015

 

1st July 2015

Service Calls
As of the 1 July 2015, the regulator Ofcom has changed the way calls to numbers starting 08, 09 and 118 are charged. These numbers are known as service numbers. The cost of calling any of these numbers is now split into two parts:
The Access Charge: This is what we charge you, per minute, for connecting the call. This charge is 9 pence per minute (BT charge 9.5p). The Service Charge: This is the rest of the call charge. The organisation you are calling will tell you how much this is. Adding the above two charges will give you the exact cost of your call. 080 calls remain free to call.

 

8th May 2015

The following price change to our standard residential tariff will be effective 1st July 2015 for existing customers and immediately for new customers

Our "out of area" broadband prices will increase by £2.00 per month

Broadband Basic "out of area" will be £19.95 per month

Broadband Family "out of area" will be £24.95 per month

Broadband Deal "out of area" will be £16.95 per month

Many "out of area" exchanges where our up to 17Mb ADSL2+ Broadband is not available have been upgraded to deliver superfast fibre broadband, please use our availability checker to see if you can get superfast broadband

 

1st November 2014

The following price change to our standard residential tariff will be effective 1st December 2014

Evening UK Call rate will increase to 6.5ppm
(33% cheaper than BT™)

Day UK Call rate will increase to 8.5ppm
(11% cheaper than BT™)

Call Set Up Charge will increase to 14p
(12% cheaper than BT™)

 

7th October 2014

The following price change to our standard residential tariff will be effective 1st December 2014

Residential Line Rental standard for 28 day packages will be £15.35
(10% cheaper than BT™)

Special 18 month agreement Residential Line Rental will be £13.95
(18% cheaper than BT™)

Broadband Deal & Fibre Broadband Residential Line Rental will be £16.75
(1.5% cheaper than BT™)

Advance Residential Line Rental will be £11.50
(22% cheaper than BT™ advance line rental or 35% cheaper thanthan BT™ standard line rental)


1st May 2014

The following price change to our standard residential tariff will be effective 1st June 2014

Call Barring now £3.15 per month (10% cheaper than BT™)
Call Divert now £3.15 per month (10% cheaper than BT™)
Call Sign now £3.15 per month (10% cheaper than BT™)
Ring Back now £3.15 per month (10% cheaper than BT™)
Call Waiting now £3.15 per month (10% cheaper than BT™)
Caller Display now £3.15 per month (10% cheaper than BT™)
Three-Way Calling now £3.15 per month (10% cheaper than BT™)
Call Minder standard now £3.15 per month (10% cheaper than BT™)
Choose to Refuse now £3.51 per month (10% cheaper than BT™)
Anonymous Call Rejection now £4.28 per month (10% cheaper than BT™)
1571 is now £3.15 per month