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Call Recording

call recordingNo capital expenditure with scalability

call recordingEasy retreival of call recordings

call recordingNo maintenance costs

call recordingCompliance, some industry regulators recommend call recording as an operational business requirement

call recordingIncrease the ability to offer legal protection of the company and the caller

call recordingDispute resolution - can lead to a speedy resolution to issues and disputes that arise due to poor or misleading communication

call recordingImproved Customer Service

call recordingImproved security

 
 
Network Call Recording
2 Year Agreement
3 Year Agreement
5 Year Agreement
Charges
(pence per minute)
1.25 ppm
1.05 ppm
0.95 ppm
Storage
(1st 12 months)
FREE
FREE
FREE
Optional Archiving
(after 12 months)
0.20 ppm per month
0.18 ppm per month
0.15 ppm per month
Account Set Up Fee
(one off charge)
£75
£75
£75
Monthly Rental
(per line/channel)
£10.00
£9.00
£7.50

 

call recordingRecord inbound and outbound calls

call recordingNo capital investment or equipment required with easy set up

call recordingFully FSA compliant - Protect yourself and your customers

call recordingEasy retrieval of recordings- save or send to email - with simple to use reports

call recordingSecure web interface - to ebanking standards

call recordingAvailable for the office, multi sites and the home
 
 

All network call recorded calls are billed monthly with per second billing. The pence per minute rate is in addition to outbound call charges. A minimum call charge of 3p applies. All figures exclude VAT.
To order please telephone 0800 027 3930 between 9am and 5pm Monday to Friday.

  
 
 

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