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Business Broadband
Network Call Recording 2 Year Agreement 3 Year Agreement 5 Year Agreement
Charges
(pence per minute) 		1.25 ppm 1.05 ppm 0.95 ppm
Storage
(1st 12 months) 		FREE FREE FREE
Optional Archiving
(after 12 months) 		0.20 ppm per month 0.18 ppm per month 0.15 ppm per month
Account Set Up Fee
(one off charge) 		£75 £75 £75
Monthly Rental
(per line/channel) 		£10.00 £9.00 £7.50
Record inbound and outbound calls
No capital investment or equipment required with easy set up
Fully FSA compliant - Protect yourself and your customers
Easy retrieval of recordings- save or send to email - with simple to use reports
Secure web interface - to ebanking standards
Available for the office, multi sites and the home
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The benefits of Network Call Recording:

Network Call Recording - no capital expenditure with scalability

Network Call Recording - easy retreival of call recordings

Network Call Recording - No maintenance costs

Network Call Recording - Compliance, some industry regulators recommend call recording as an operational business requirement

Network Call Recording - increase the ability to offer legal protection of the company and the caller

Network Call Recording - Dispute resolution - can lead to a speedy resolution to issues and disputes that arise due to poor or misleading communication

Network Call Recording - Improved Customer Service

Network Call Recording - Improved security

All network call recorded calls are billed monthly with per second billing. The pence per minute rate is in addition to outbound call charges. A minimum call charge of 3p applies. All figures exclude VAT.
To order please telephone 0800 027 3930 between 8.30am and 5.30pm Monday to Friday.

 

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